Privacy Policy
Last updated: March 2026
1. Who we are
Birtek Limited ("Birtek", "we", "our", "us") is a company registered in England and Wales. We operate the website birtek.co.uk and provide IT hardware supply and AI-powered IT support services. Our registered address is 85 Seven Sisters Road, London. For any data protection enquiries, contact us at sales@birtek.co.uk.
2. What data we collect
We collect information you provide directly when you submit a quotation request or contact form, including your name, company name, email address, phone number, and details of your enquiry. We also collect technical data automatically when you visit our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the date and time of your visit.
3. How we use your data
We use your personal data to respond to your quotation requests and enquiries, to provide and manage our products and services, to communicate with you about your orders or account, to improve our website and services, and to comply with legal obligations. We process your data on the basis of legitimate business interest (responding to enquiries, providing services) and, where applicable, your consent.
4. How we store your data
Your form submissions are processed through Netlify Forms and delivered to our business email. We retain your enquiry data for as long as necessary to fulfil the purposes for which it was collected, typically for the duration of any business relationship and for a reasonable period afterwards. We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
5. Cookies
Our website uses essential cookies required for the site to function correctly. We use Google Analytics to understand how visitors interact with our website — this uses cookies to collect anonymised usage data including pages visited, time spent on the site, and how you arrived. No personally identifiable information is stored in cookies. You can control and delete cookies through your browser settings. By continuing to use our website, you consent to our use of cookies as described in this policy.
6. Third-party services
We use the following third-party services that may process your data: Netlify (website hosting and form processing, based in the US, compliant with appropriate data transfer safeguards), Google Workspace (email and business tools), and Google Analytics (website analytics). Each of these services has their own privacy policy and data processing agreements in place.
7. Your rights under UK GDPR
Under the UK General Data Protection Regulation, you have the right to access the personal data we hold about you, to request correction of inaccurate data, to request deletion of your data (where there is no compelling reason for continued processing), to object to processing of your data, to request restriction of processing, and to data portability. To exercise any of these rights, contact us at sales@birtek.co.uk. We will respond to your request within 30 days.
8. Data sharing
We do not sell, trade, or rent your personal data to third parties. We may share your data with trusted service providers who assist in operating our website and conducting our business, subject to appropriate confidentiality obligations. We may also disclose your data if required by law or to protect our rights.
9. Children's privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children.
10. Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
11. Contact us
If you have any questions about this privacy policy or our data practices, or if you wish to exercise your data protection rights, please contact us at sales@birtek.co.uk.